Frequently Asked Questions
With our Establish & Elevate experiences, we send our calendar directly to our clients and allow them to book themselves in. This provides complete flexibility and ensures that they can plan ahead and pick a date where they can fully dedicate their attention to our project.
For all other services (Studio Days), we have a section on our enquiry form where you can select your preferred project dates. To avoid disappointment, it’s best to get booked in far in advance as possible. If your specific date isn’t available, we will always offer the next closest date options.
We only work with one client at a time, so you will always have our undivided attention.
Of course! You can book us for as little as 4 hours (Half Studio Day / £700) or 8 hours (Full Studio Day / £1400). In these sessions we have:
Built entire brand identities
Given our clients website a complete transformation (or built one from scratch). This works for landing pages and smaller websites.
Designed & scheduled months worth of social media content for clients
Got them up and running on a brand new email marketing platform (Flodesk) including automated workflows and email newsletter design
Created one-off collateral pieces such as PDF workbooks and guides
We’d be focusing on a shorter to-do list due to the timeframe, but if there’s something specific you need to get done, this service is perfect. Head to our contact page to enquire about what you need help with and we’ll let you know wether a half or full day would be best!
The prices for our signature experiences - Establish & Elevate - will always be updated directly on our services page.
We do not offer any other set packages therefore all of our other services are custom quoted depending on your needs. Once we know exactly what deliverables you require, we can work out your project timeline and quote.
To give you some insight, booking our studio for 1 day costs £1400 and we offer discounts on any bookings that last 3+ days. Our services range between four and five-figure investments, with payment plans available.
We do! For Establish & Elevate you can choose to pay in full or split it into 50/50. The final payment will be due before we handover your assets at the end of the project.
For Half or Full Studio Days, 100% of the payment is due before work commences.
Maybe, but we’d like to see your current branding before we make the call. Just like you, we want your brand to be recognised and represented at its best — and that starts with strategic branding design, not your website. The last thing we want is for you to go right back to the drawing board in a year’s time, so if we believe your branding is not up to scratch, we’ll be honest about it — and offer you a solution that suits.
Congrats on making that move! If you ask us, strategy always comes first — making custom Brand Design the best choice for you. Once you’re clear on who you are, who you serve and how you do it, the rest follows naturally.
If you are not ready to invest in all of the bells and whistles that branding encompasses right now, or you need a super quick turnaround time, you can go with a 1-2 day branding project and have all your fundamentals covered. If you’d rather get the branding & website worked on at the same time, our Establish experience is the perfect place to start.
Not at the point of booking. Once we have completed the website design and development process, and you have paid your final invoice in full, we will transfer ownership of your website over to you. When you’re officially ready to launch, you will need to purchase a Squarespace subscription that best suits your needs (business plan or above).
If your website is currently hosted on another platform (such as Wordpress, Wix or Showit), we also offer migration services to make sure you’re set up for success on Squarespace, as well as a 20% discount on your first yearly payment.